Licensed Plumbing Service Across Greater San Antonio
Silverback is based in Helotes and answers calls across seven communities in the San Antonio area. Every one of them gets the same Responsible Master Plumber, the same 24 hour availability, and repairs built to hold up rather than come back.
Silverback Plumbing and Drain, headquartered at 11844 Bandera Road in Helotes, provides licensed plumbing repair and installation throughout San Antonio, Schertz, Stone Oak, Boerne, Helotes, Bulverde, and Somerset, with 24 hour emergency response across the entire area.
Every job, in every town, is performed under the same license: Mark Vargas, Responsible Master Plumber #43333.
Where We Work
Each community we serve has its own housing stock, water supply, and common failure points. Click through to a specific area for details, or call now and we'll dispatch based on your address.
San Antonio
Our largest and original market. San Antonio's water draws from the Edwards Aquifer and runs hard citywide, which shows up as scale buildup and shortened water heater life faster than in most cities.
Plumbing service in San AntonioSchertz
One of the fastest growing suburbs northeast of San Antonio. Because so many homes here are newer builds, disposals and water heaters tend to fail earlier than their age alone would suggest.
Plumbing service in SchertzStone Oak
An established, upscale community in north San Antonio. Larger homes and heavier water use make hard water buildup and hidden slab leaks two of our most common calls here.
Plumbing service in Stone OakBoerne
A Hill Country town northwest of San Antonio. Homes outside city limits are frequently on well water, while properties closer to downtown deal with the same regional hard water as San Antonio.
Plumbing service in BoerneHelotesHQ
Home base. Our shop sits at 11844 Bandera Road, so when you call from Helotes, we're already in the neighborhood rather than driving in from across town.
Plumbing service in HelotesBulverde
A rural, exurban community with larger lots and longer plumbing runs than a typical San Antonio subdivision, plus a mix of well and municipal water systems.
Plumbing service in BulverdeSomerset
A small town southwest of San Antonio with an older housing stock overall, where aging pipe and fixture wear shows up more often than it does in newer parts of the metro.
Plumbing service in SomersetOne License, Seven Communities
Plumbing work across San Antonio and its surrounding towns is governed by the same state licensing system regardless of which zip code you're in. Silverback operates under a single Responsible Master Plumber across every one of the seven areas above, which means the same accountability, insurance, and permitting standards apply whether you're in downtown San Antonio or out past Bulverde. Read more about Mark Vargas's background or about why the license itself matters when you're choosing who to hire.
Frequently Asked Questions About Our Service Area
Do you charge extra to come out to Boerne, Bulverde, or Somerset?
No. Our quoted pricing is the same across all seven areas we serve. There's no separate travel surcharge for being further from San Antonio's center.
Is 24 hour emergency service available in every town you list?
Yes. Emergency dispatch covers San Antonio, Schertz, Stone Oak, Boerne, Helotes, Bulverde, and Somerset around the clock, not just our home base in Helotes.
What if my address isn't one of the seven towns listed?
Call us anyway. These seven communities cover our core service area, but we regularly work just outside those boundaries. The fastest way to confirm coverage for your specific address is a quick call to (726) 895 9998.
Do you handle both well water and city water systems?
Yes. Towns like Boerne, Bulverde, and Somerset have a higher mix of well systems compared to San Antonio's municipal supply, and our technicians work with both.
Where is Silverback Plumbing and Drain actually based?
Our office is at 11844 Bandera Road in Helotes, TX. We dispatch from there to all seven areas we serve.




