Licensed Plumbing Service Across Greater San Antonio

Silverback is based in Helotes and answers calls across seven communities in the San Antonio area. Every one of them gets the same Responsible Master Plumber, the same 24 hour availability, and repairs built to hold up rather than come back.

Based in Helotes, TX Coverage 7 communities Availability 24/7 emergency service

Silverback Plumbing and Drain, headquartered at 11844 Bandera Road in Helotes, provides licensed plumbing repair and installation throughout San Antonio, Schertz, Stone Oak, Boerne, Helotes, Bulverde, and Somerset, with 24 hour emergency response across the entire area.

Every job, in every town, is performed under the same license: Mark Vargas, Responsible Master Plumber #43333.

Where We Work

Each community we serve has its own housing stock, water supply, and common failure points. Click through to a specific area for details, or call now and we'll dispatch based on your address.

San Antonio

Our largest and original market. San Antonio's water draws from the Edwards Aquifer and runs hard citywide, which shows up as scale buildup and shortened water heater life faster than in most cities.

Plumbing service in San Antonio

Schertz

One of the fastest growing suburbs northeast of San Antonio. Because so many homes here are newer builds, disposals and water heaters tend to fail earlier than their age alone would suggest.

Plumbing service in Schertz

Stone Oak

An established, upscale community in north San Antonio. Larger homes and heavier water use make hard water buildup and hidden slab leaks two of our most common calls here.

Plumbing service in Stone Oak

Boerne

A Hill Country town northwest of San Antonio. Homes outside city limits are frequently on well water, while properties closer to downtown deal with the same regional hard water as San Antonio.

Plumbing service in Boerne

HelotesHQ

Home base. Our shop sits at 11844 Bandera Road, so when you call from Helotes, we're already in the neighborhood rather than driving in from across town.

Plumbing service in Helotes

Bulverde

A rural, exurban community with larger lots and longer plumbing runs than a typical San Antonio subdivision, plus a mix of well and municipal water systems.

Plumbing service in Bulverde

Somerset

A small town southwest of San Antonio with an older housing stock overall, where aging pipe and fixture wear shows up more often than it does in newer parts of the metro.

Plumbing service in Somerset

One License, Seven Communities

Plumbing work across San Antonio and its surrounding towns is governed by the same state licensing system regardless of which zip code you're in. Silverback operates under a single Responsible Master Plumber across every one of the seven areas above, which means the same accountability, insurance, and permitting standards apply whether you're in downtown San Antonio or out past Bulverde. Read more about Mark Vargas's background or about why the license itself matters when you're choosing who to hire.

Frequently Asked Questions About Our Service Area

Do you charge extra to come out to Boerne, Bulverde, or Somerset?

No. Our quoted pricing is the same across all seven areas we serve. There's no separate travel surcharge for being further from San Antonio's center.

Is 24 hour emergency service available in every town you list?

Yes. Emergency dispatch covers San Antonio, Schertz, Stone Oak, Boerne, Helotes, Bulverde, and Somerset around the clock, not just our home base in Helotes.

What if my address isn't one of the seven towns listed?

Call us anyway. These seven communities cover our core service area, but we regularly work just outside those boundaries. The fastest way to confirm coverage for your specific address is a quick call to (726) 895 9998.

Do you handle both well water and city water systems?

Yes. Towns like Boerne, Bulverde, and Somerset have a higher mix of well systems compared to San Antonio's municipal supply, and our technicians work with both.

Where is Silverback Plumbing and Drain actually based?

Our office is at 11844 Bandera Road in Helotes, TX. We dispatch from there to all seven areas we serve.

Client Reviews

Trusted Reviews from Homeowners & Businesses

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4.9

Based on 480+ Google Reviews

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Xochitl Garcia profile picture
Xochitl Garcia
June 24, 2026
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Service itself for the work was good, they communicated thoroughly and effectively, any issues i had they worked on resolving them. Would turn to them for any plumbing and draining needs. They are reliable and honest.
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Lisa Pena profile picture
Lisa Pena
June 21, 2026
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I was very happy with the job that David and Brendan from Silverback Plumbing & Drain performed on my toilet. They were able to come out to my house within a day of my phone call, which was wonderful. They replaced the seal in my toilet tank quickly and showed me how my old seal had bumps on it (causing it not to seal properly anymore). Additionally, they fixed the chain that connected to the handle for free after I explained that sometimes the handle doesn’t flush properly. I also was satisfied with the price that I was charged for replacing the seal in my tank. David informed me that I should contact SAWS to let them know that I had the seal in my tank repaired in order to possibly get them to reimburse me some money (if the most recent bill that I had was higher than my previous bills). David and Brendan were very knowledgeable, professional, and personable. If you need to have a plumbing job done, don’t hesitate to use Silverback Plumbing & Drain!
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Leslee Brandt profile picture
Leslee Brandt
June 19, 2026
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Great communication with quality work. Definitely recommend them!
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Jennifer Ebinger profile picture
Jennifer Ebinger
June 16, 2026
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We had a great experience with Silverback Plumbing! Brian and Brendon recently replaced our water heater and repaired a leaky tub faucet, and they did an outstanding job from start to finish. Both of them were professional, friendly, and took the time to explain everything clearly before and after the work was completed. They arrived on time, worked efficiently, and left the area spotless when they were finished. It's refreshing to work with technicians who truly care about the quality of their work and customer service. Silverback Plumbing has earned our trust with their reliability, honesty, and excellent workmanship. We highly recommend Silverback Plumbing, and a special thank you to Brian and Brendon for providing such exceptional service. We will definitely call them again for any future plumbing needs!
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Shane Beck profile picture
Shane Beck
June 2, 2026
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Team was great!
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Jessica Ann Figueroa-Joubert profile picture
Jessica Ann Figueroa-Joubert
May 22, 2026
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Mario came and resolved our problem, thank you.
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Johnny Villanueva profile picture
Johnny Villanueva
May 19, 2026
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Great work took pictures and provided a detailed report which was exactly what I needed
Core Values

What We Stand For as Plumbing Professionals

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Integrity

You’ll get real options and a clear recommendation—no scare tactics or aggressive upsells.

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Respect for Your Home

Clean work, careful handling, and a proper cleanup of the work area when the job done.

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Do It Right

Repairs are performed professionally & thoroughly tested—so the fix lasts and protects your property.

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Upfront Pricing

You approve the fixed, flat price before we start work. No hidden fees. No surprises.

MYSA Readers' Choice Awards

San Antonio's Best Plumber Winner

San Antonio's Best Plumbing Company 2026
mysa readers winner best plumbing 2024
mysa readers winner best plumbing 2023
Trusted Service

Peace of Mind You Can Always Expect

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Our Satisfaction Guarantee

If you are not completely satisfied with the workmanship or service experience, contact us within 30 days. We will come back and make it right at no additional cost.

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Parts & Labor Warranty

We offer a comprehensive warranty covering both the parts we install and the quality of our workmanship. Our standard warranty is 1 year on all labor and installed parts.

How it Works

How Our Process Works

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Schedule

Book online or call 726.895.9998
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Arrival

A licensed plumber arrives on time.

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Diagnosis

Clear explanation of the issue and options.

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Repair

Fast, reliable, clean, professional work.

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Pay After Job

Payment collected only after completion.

Right Choice

Why You Should Choose Us

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4.9

Based on 480+ Google Reviews

24/7 Emergency Plumber in San Antonio
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24/7 Emergency Plumber in San Antonio
Get in Touch

Need Help Right Now? Call Our Emergency Line.

Typical arrival: 30–60 minutes, depending on demand and location.

Silverback Plumbing and Drain - San Antonio Texas

Silverback Plumbing & Drain provides licensed plumbing and drain service for homes and businesses throughout the San Antonio area. From emergency repairs to routine maintenance, we diagnose the problem, explain the fix, and get it done right the first time.

Open Hours

Emergency service available nights, weekends, and holidays.

License: RMP-43333

Proud Member of the Dynasty Trades Alliance.

Copyright © 2026 Silverback Plumbing and Drain

Mark Vargas, Responsible Master Plumber #43333 Licensed through the Texas Board of Plumbing Examiners P.O. Box 4200, Austin, Texas 78765 (800-845-6584)

Silverback Plumbing and Drain
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